Order Management

Once the order has been received and the payment has been confirmed (either through credit card or bank transfer) we will proceed with its preparation and delivery. 

All the parcelled items are delivered through transport companies like Correos, MRW, Nacex or UPS with a delivery time ranging from 48 to 72 hours (Spanish Peninsula) and 48-120 hours (International).

If any of the chosen items are not available and the payment has been made, we will refund the amount immediately. 

The delivery time in the Balearic Island will be between 48-120 hours (as long as the conditions allow maritime transit). 

Delivery Tariffs

The delivery tariffs of the parcelled items are made through different transport companies. Prices will be subjected to the company’s tariffs.

  • Spain (peninsula): € 5
  • Europe: € 12 (except United Kingdom € 21)
  • USA: € 35

(For shipments to other places consult by email hola@atelierresistance.com or through Instagram)

Shipping costs will be free for purchases over € 100, only for peninsular shipments and free for purchases over € 150 for European shipments.

From ATELIER RESISTANCE we have chosen the fastest transport services so that the service is 100% effective. 

What do I do if my order does not arrive? 

If after a period of 5-7 working days from the confirmation of your order you have not received it, contact us through the email hola@atelierresistance.com or through our Instagram.

Can I send my order as a gift?

Yes, contact us by email hola@atelierresistance.com or through our Instagram to add a personalized message and we will wrap it in a special way.

Right of withdrawal 

According to the European Union Regulations, customers have 7 working days counting from the day the order is delivered, to exercise the right of withdrawal on their order if it hasn’t been shipped.

In this case, the money will be refunded and the order returned following the procedure indicated above.