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https://atelierresistance.com is a website of electronic commerce property of ATELIER RESISTANCE with address at C/ de Sant Pere Més Alt, 36, 08003 Barcelona.
The customer is the natural or legal person who contracts products or services from https://atelierresistance.com (ATELIER RESISTANCE).
1. https://atelierresistance.com
is dedicated to the remote sale of all kinds of products and services related to fashion.
2. Information about the products.
ATELIER RESISTANCE keeps its right to modify at any moment, the commercialised content, products or service from the website, as well as its commercial offers.
ATELIER RESISTANCE makes every effort, within its means, to offer the information contained on the website in a trustworthy way and without typographical errors. In the event an error of this kind occurs, oblivious in every way to the will of ATELIER RESISTANCE, we will proceed immediately to its rectification. ATELIER RESISTANCE will not be obliged to serve an order until the customer receives the confirmation and acceptance from ATELIER RESISTANCE.
The contents of the ATELIER RESISTANCE website may, in some occasions, show provisional information about some products or services. In the event the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase without any cost on their side.
3. Purchasing procedure.
In order to make a purchase of products, the customer has to select the products they desire to acquire. To process the order, the customer must provide their identification information and choose the payment method they prefer. Once the requested information has been provided and the order has been confirmed by the customer, ATELIER RESISTANCE will understand that the customer has accepted these purchase conditions and authorized the data treatment to be carried out. Once the payment is made, the customer will immediately receive a message with the details of the paid amount and the purchased product.
The delivery period will be the one indicated in each case on the website.
In case you want to contract the services of ATELIER RESISTANCE for the preparation or arrangement of any garment, you must contact the company through its email hola@atelierresistance.com. With this information, ATELIER RESISTANCE will provisionally budget the required services, pending the closest collaborator to verify the data entered on the website. Once the characteristics of the services to be carried out have been verified, the final budget will be issued, which the client may expressly accept via email.
At the time of contracting, it will be understood that the client has expressly accepted these general conditions.
4. Applicable taxes.
The prices of the products displayed on the ATELIER RESISTANCE website include Value Added Tax (VAT).
5. Payment method.
When formulating the order, the customer can freely choose to pay the amount by credit or debit card: Visa, MasterCard, Maestro, by bank transfer or PayPal. In certain cases, and to prevent possible fraud, ATELIER RESISTANCE reserves the possibility to request a specific form of payment, in the event that the identity of the buyer is not reliably proven.
In the event of contracting services, ATELIER RESISTANCE reserves the right to interrupt the provision of the contracted services in the event of non-payment by the client.
6. Product shipping.
ATELIER RESISTANCE offers different shipping systems depending on the type of product. ATELIER RESISTANCE will determine in each case which is the most efficient and safe shipping method.
ATELIER RESISTANCE sends orders to its clients through different transport companies of recognized national and international prestige. The delivery date at the customer’s address depends on the availability of the chosen product and the shipping area. Delivery times are indicated as precisely as possible. However, ATELIER RESISTANCE informs that for reasons beyond its control they may experience small variations.
7. Customer rights and returns.
ATELIER RESISTANCE guarantees its clients the possibility of cancelling their order prior to receiving confirmation of the shipment of the product or execution of the requested works.
Although ATELIER RESISTANCE always tries to have the products that it advertises available on its website, exceptionally it may be the case that the product requested by the customer is not available. In this case, ATELIER RESISTANCE will inform the customer of the period within which the selected product will be received or else, the amount paid will be reimbursed with immediate effect. In case of inability to provide the product in question, ATELIER RESISTANCE may propose to the customer the shipment of a product of equivalent quality and price. The customer may reject these alternatives, which will force the immediate refund of the amounts paid by the customer.
ATELIER RESISTANCE reserves the right not to accept returns, repairs or exchanges.
If a product other than the one requested by the customer is delivered by mistake by ATELIER RESISTANCE, this product will be withdrawn and the correct product will be delivered at no additional charge to the customer.
If the client has any problem with the product received from our electronic store you can contact us via email at hola@atelierresistance.com, or by phone at +34 608 18 06 42.
8. Customer obligations.
The customer agrees at all times to provide truthful information about the data requested in the user registration form or the order fulfilment form and to always keep the data updated.
The client accepts these general conditions contained in this contract.
ATELIER RESISTANCE will provide the customer with the possibility of creating an identifier and a password. The customer agrees to keep their personal access codes confidential and with maximum diligence.
9. Security and confidentiality.
ATELIER RESISTANCE guarantees security and confidentiality in all its transactions. All operations are performed through a secure server.
All personal data provided by the client to https://atelierresistance.com will be included in the Clients file, created by ATELIER RESISTANCE for accounting, tax and administrative management purposes. In compliance with the provisions of the Regulation (EU) 2016/679 (General Data Protection Regulation), the client can at any time exercise the rights of access, rectification, cancellation and opposition on his personal data, communicating it in writing to C/ de Sant Pere Més Alt, 36, 08003 Barcelona.
10. Availability.
ATELIER RESISTANCE does not guarantee the continuous and permanent availability of the online store service. It is exonerated in this way for possible damages caused as a result of the unavailability of the online store. ATELIER RESISTANCE will not be responsible for the interruption, suspension or termination of the online store service.
11. Applicable legislation.
The purchases and services rendered by ATELIER RESISTANCE are subject to the Spanish legislation in force in each case.
12. Competent jurisdiction.
In the event of any conflict or discrepancy regarding the interpretation or application of these General Conditions, ATELIER RESISTANCE and the client expressly submit to the jurisdiction of the Courts and Tribunals of the city of Barcelona, expressly waiving any other jurisdiction that may apply.
13. Nullity and ineffectiveness of the clauses.
If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect the part of the provision in question that is null and ineffective, replacing these General Conditions, considering this provision totally or partially not included.
14. Acknowledgements.
We want to thank the collaborators who trust us and provide us with their dead stocks in order to recycle them and create new